Carnival Corporation, a global leader in leisure travel, has recently announced a significant partnership with Neuron, an innovative connectivity management platform. This collaboration is set to transform the onboard internet experience for both passengers and crew across Carnival’s extensive fleet, utilising cutting-edge artificial intelligence (AI) technology.
Revolutionising Onboard Connectivity with AI
This strategic alliance is a major component of Carnival’s mission to provide the best possible connection at sea. The use of Neuron’s AI-powered platform allows Carnival to ensure reliable and high-quality internet service in even the most remote destinations. Neuron 360, a business intelligence solution, and Neuron Grid, an advanced connectivity management system, are key elements of this initiative. They provide an end-to-end view of connectivity operations, enabling proactive management and AI-powered traffic routing. This move not only boosts internet reliability but also expands Carnival’s range of connectivity services, ensuring superior coverage and performance.
Enhancing Guest Experiences and Operational Efficiency
The deployment of Neuron’s technologies marks a transformative step in improving the guest experience on Carnival’s cruise ships. The integration of technologies like AI, 5G, and satellite connectivity will enhance various aspects of the cruising experience, from seamless streaming to uninterrupted virtual meetings. Moreover, Carnival’s commitment to sustainability is reflected in their plans to introduce greener solutions, such as biodiesel-based and electric trucks, and to explore green fuel infrastructure for their future green vessel fleet.
Comments from Key Figures
Paul Marsh, Director of Global Connectivity and Destination Technology for Carnival Corporation, stated, “We want to continue providing the best available connection at sea and our partnership with Neuron allows us to have full visibility and control over our connectivity. By investing in new and emerging technologies, we can push the boundaries of connectivity innovation with a fresh approach that will accelerate the future of connected cruising and transform the guest experience.”
Benny Retnamony, Founder & CEO of Neuron, added, “For things that move, like cruise ships, seamless connectivity is a uniquely tough challenge to solve. In partnership with Neuron, Carnival Corporation has demonstrated that with the right data and technologies at their fingertips, they can drive more flexible and agile connectivity operations – and as a result, make connectivity experiences even better for their guests and crew, at all times, in all places.”
Neuron, formerly known as ESpace Networks, is a pioneering connectivity management platform for entities in motion, such as ships, planes, and trains. It utilises real-time data and AI to provide unparalleled control over connectivity, driving high-quality digital experiences wherever they are. Learn more at Neuron.
About Carnival Corporation & plc
Carnival Corporation & plc, the largest global cruise company, features a portfolio of world-class cruise lines including AIDA Cruises, Carnival Cruise Line, Costa Cruises, Cunard, Holland America Line, P&O Cruises (Australia), P&O Cruises (UK), Princess Cruises, and Seabourn. For more information, visit Carnival Corporation.
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